Warranty & Return Policy
Muscle Car Brakes' Limited Warranty
Muscle Car Brakes warranties all its products (friction and related products) to be free from defects in material and workmanship for a period of 60 days from date of purchase. This Limited Warranty does not apply to defects or excessive wear when product has been used for other than normal and non-commercial use such as: vehicles used for public service, governmental use, public conveyance, trailer towing, racing or vans and light trucks over 8000 lbs. GVW. Any warranty is voided if product is not installed correctly by a certified ASE mechanic into a sound braking system that is properly maintained as part of normal passenger car periodic service.
This Limited Warranty does not apply to damage, failure or excessive wear caused by accident or abuse, unreasonable use, faulty installation, improper maintenance and adjustment or abnormal commercial use. If the product arrives damaged in any way from shipping, you must notify Muscle Car Brakes and UPS immediately so that a claim can be established. All claims for damages and shortages must be made within 3 days from receipt of shipment.
A copy of the original invoice and a RG (Returned Goods) Number is required for any and all returns. It is recommended that you insure your returned package & keep your receipt for shipping. Return merchandise must be unused, in new condition, and must be shipped with appropriate packaging at the customers expense. Muscle Car Brakes assumes no liability for goods that are lost in transit or received damaged or incomplete due to insufficient packaging.
Returned merchandise must be returned to us within 10 days after you receive the RG Number. Refunds are processed less shipping and handling
Because our products are specialty items, we do enforce a 20% handling & restocking fee for returns that are not due to warranty, such as (customer sold car, changed their mind, or my ‘boss' won't let me spend any more money on the car).
Any product that has been Thermo Cooled is considered to be a 'custom order' and is non-refundable. In addition, slotted and cryogenically treated rotors and drums are custom made for your application & are non-refundable. Muscle Car Brakes will work with a customer to remedy any wrong applications or defect problems. Special attention and care is put into every order; we want our customers to be satisfied with their order. Repeat business and word of mouth is our number one form of advertisement.
Because our products are a specialty item, we do enforce a 20% handling & restocking fee for returns that are not due to a warranty or misapplication, such as (customer sold car, changed their mind, or my 'boss' won't let me spend any more money on the car).
MCB's Return Dept. will review all warranty returns. If returned products are not found to be subject under the limited warranty, the product will be returned to the sender, without repair or replacement, at the sender's expense. Any returned products which remain unclaimed after customer has been contacted, will be discarded after 30 days.